Meet Your Beeper Helpers 🫶

Got questions? Page us for answers!

Whether you’re just starting out, looking to get the most out of Beeper, need help solving a problem, or have ideas and feedback to share, Beeper Support is at your service!

Help comes in four flavors:

🤖 Your (A.I.) Beeper Helper »

📚 Self-serve Knowledge »

👯 Community Chat »

🛎️ Page a Concierge »

🤖 Your (A.I.) Beeper Helper

Your Beeper Helper is an AI-powered assistant to answer questions and guide you to through our vast array of help resources. On Beeper 🖥️ Desktop, click ❓ at the top of your chat list to call your assistant:

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On Beeper 🍎 iOS, the assistant lives inside Settings (⚙️) » Support » Help:

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To find your assistant on Beeper 🤖 Android, tap ⚙️ » Help:

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📚 Self-serve Knowledge

Your Beeper Helper pulls its knowledge from help.beeper.com—our main support hub—where you can:

🌐 Search articles in the Beeper Knowledge Base »

📣 Share Feedback or Report a Problem directly from Beeper apps »

💃🕺 Join the Beeper Community Chat »

👯 Community Chat

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The Beeper Community chat is the place to be for all the Beeper discourse you want. Join fellow Beeper users by clicking ⚙️ » Join Matrix Room and search for Beeper Community.

🖥️ Beeper Desktop is currently required to join the group, but will sync to your 🤖 Android and 🍎 iOS apps once completed.

🛎️ Page a Concierge

Get direct assistance from Beeper’s support squad whenever you need it—just slide into our DMs!

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🤳 A 1:1 chat with Beeper Help is created automatically when new users join Beeper. Simply send a DM whenever you need help from a Concierge. Search (Shortcut = ⌘+K) “Beeper Help” to get started.

🐣 Sending a Twitter DM to @onbeeper routes directly to our Concierge team—a good open channel for folks who aren’t Beeper users yet.

✌️ Don’t Be a Stranger!

We’re weeks away from hitting “Waitlist Zero” and we’re hiring. Give us a buzz when you want help, have ideas and feedback, or a problem to report. Chat again soon!

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